Website information

Privacy

Last updated 19 September 2026

Picture Perfect respects the privacy of customers and website visitors. This page explains how information supplied through our website or during an enquiry may be handled. Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we may collect

When you contact us or request a quote, we may collect your name, telephone number, email address, suburb, property type, service requirements, message and any photographs or documents you choose to provide. Our website and service providers may also collect ordinary technical information such as browser type, device type, referring page, approximate location, cookies and website usage information.

How we use it

We use information to respond to enquiries, assess installation requirements, prepare quotations, arrange and provide services, maintain business records, support customers, improve our website and services, and meet legal or regulatory obligations.

Photographs submitted with an enquiry are used to understand the proposed work. We will not publish customer photographs, names or identifiable property information for marketing without appropriate permission.

When information may be shared

Information may be handled by service providers that support our website, email, customer management, scheduling, data storage, analytics or professional services. We may also share information with technicians or contractors where reasonably necessary to quote or perform the requested work, or where disclosure is required or authorised by law. We do not sell personal information.

Storage, security and retention

We take reasonable steps to protect information from loss, misuse and unauthorised access. Information is retained only for as long as reasonably required for the purposes described above, business recordkeeping, warranty or support requirements, and applicable legal obligations.

Cookies and analytics

The website may use essential cookies and, when enabled, analytics or advertising technologies. The cookie notice should provide available choices. Browser settings may also be used to limit or delete cookies, although some website functions may be affected.

Access, correction and privacy enquiries

You may ask us to access or correct personal information we hold about you, or raise a privacy concern, by emailing contactus@pictureperfect.com.au or calling 1300 700 271. We may need to verify your identity before acting on a request.

External websites and updates

Links to external websites are provided for convenience and are governed by their own privacy practices. We may update this notice when our website, services or information-handling practices change. The current version will be published on this page.